Even though her account was successfully verified, it was still blocked. The casino declared that their fraud management reviewed her account again and all the details of her case confirmed that it should stay blocked.
Jessica was unhappy with the result and asked the casino for more thorough proofs of the accusation. The case remains unresolved.
Sundeep was accused by the casino of a duplicate account without any valid proof. The casino asked him for some documents for verification and informed him that they would have to use a different payment method for a payout than he used for the deposit, the wire transfer.
When all Sandeep's documents were provided to the casino, they accused him of a duplicate account. Sundeep disagreed and said that it was the casino who was making up false accusations.
There is no further information on this case. Show 6 similiar complaints with black points in total. Delayed payment, status unknown. The casino denied the player's withdrawal without any reason given.
The casino declined the player's withdrawal without any relevant reason. There is no update on this case ever since. The player's account was closed including with his funds without a relevant proof.
Elliso, from Marocco, had been a devoted player of the casino for about two years. The withdrawal was delayed and later on, they closed his account with all the funds he had there.
He was trying to gain his money back, but he's being unsuccessful. There is no update on this case. Show 1 similiar complaints with black points in total.
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